FAQs

Please feel free to ask any questions you have, but hopefully these will answer some of them.

What is your return policy?

Because the headpieces and earrings are delicate items, all sales are final once an item is sold/purchased.

Do you have a store in San Diego, CA?

I do not have a store. I make all the headpieces in my house (pet free & smoke free household.) Please CONTACT me If you live in San Diego, CA, and would like to see a headpieces in person - I would love to meet you somewhere local you could try on headpieces.

Can I place a custom order?

Absolutely! I love custom orders, they are my favorite headpieces! I also reconstruct family headpieces that have been passed down to the client. Once the custom order is finalized and the non-refundable downpayment is made, I would need about 1-3 months to complete the headpiece. Please CONTACT me if you have any further questions or would like to start on your custom headpiece.

What form of payments do you accept?

We accept cash if picking up in person in San Diego, CA (USA) area. Headpieces and/or earrings that are on this website can be purchased directly from this website. Custom order pieces will have private invoices that will be emailed to the client to safely check-out using a credit/debit card.

Can I rush a custom order?

It is possible for a custom order to be placed in a "Rush Order," meaning it is time sensitive order. Due to time being close to when the client would like the headpiece, there will be an additional rush fee anywhere from $50-$100. Please make sure to CONTACT me to start on your custom piece at least 3 months prior to you receiving the piece(s).

Thank you for your interest in J Lewis Bridal headpieces!